Policy

Privacy Policy

We respect user privacy. When you place an order, contact us or use the website, we may collect basic details such as name, email, phone number, billing/shipping address, order details and messages sent through forms. This information is used only for order processing, support, communication and website improvement.

Payment Policy

Payments are handled through the payment methods enabled on the website. Please complete payment only through trusted checkout pages. Do not share OTP, card PIN or banking password with anyone.

Digital Product Policy

For digital notes, guides, PDFs, downloads, courses or study material, access details may be shown after payment or sent through email/message depending on your store setup. Digital products may not be refundable after access/download unless required by law or clearly mentioned otherwise.

Shipping Policy

If any physical product is sold, shipping time depends on product availability, location and courier service. Please enter correct address and contact number during checkout. Delivery delays may happen due to courier issues, holidays, weather, high order volume or incorrect address.

Return and Refund Policy

Return/refund eligibility depends on product type and condition. Digital products, used products, downloaded material or customized items may not be eligible for refund unless there is a genuine technical or delivery issue. For physical products, customers should contact support quickly with order details and proof if there is damage, wrong item or missing item.

Information Accuracy

We try to keep educational updates, product details and website information accurate. However, exam dates, official rules, fees, syllabus, recruitment details and government notices can change. Always verify final official information from the official source.

Cookies and Analytics

The website may use cookies, analytics or basic tracking tools to improve performance, understand traffic and provide a better user experience.

Third-Party Links

The website may contain links to third-party websites, payment gateways, plugins or official sources. We are not responsible for the content, policy or actions of third-party websites.

Policy Updates

Free Study Gujarat Team may update this policy when required. Continued use of the website means you accept the updated policy.